Today’s customers are more demanding than ever. We want an effortless experience and instant gratification. Quick and efficient customer service is definitely a big contributor to how we rate businesses and brands. Many eCommerce and SaaS businesses tackle the issue of round-the-clock customer support by deploying customer service chatbots. In 2022 up to 85% of …
The coronavirus pandemic gave the ecommerce industry an unprecedented boost and it shows no signs of slowing down. In fact, the global ecommerce market is expected to exceed $6.54 trillion in sales by 2022. Let that sink in. If you’re interested in starting or expanding your own ecommerce business, there is a wide array of …
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